50 testimonial questions to ask your customers

Testimonials can be a powerful way to showcase the positive experiences of your customers. Here are 50 testimonial questions you can consider asking:

1. What challenges were you facing before using our product/service?
2. How did you discover our product/service?
3. What specific features or aspects of our product/service do you find most valuable?
4. Can you share a specific example of how our product/service has benefited you or your business?
5. How has our product/service helped you save time or resources?
6. In what ways has our product/service exceeded your expectations?
7. How has our product/service made a positive impact on your daily life or work?
8. Would you recommend our product/service to others? Why or why not?
9. Can you describe the results or improvements you’ve seen since using our product/service?
10. What made you choose our product/service over alternatives in the market?
11. How responsive and helpful have our customer support teams been?
12. Can you share any success stories or achievements that are directly related to our product/service?
13. How user-friendly do you find our product/service?
14. What feedback do you have on the overall experience of using our product/service?
15. Has our product/service met your initial expectations? Why or why not?
16. How has our product/service contributed to the growth of your business?
17. Can you highlight any specific features or aspects of our product/service that pleasantly surprised you?
18. What challenges do you feel our product/service has helped you overcome?
19. How has our product/service improved your efficiency or workflow?
20. How would you describe our product/service to someone who has never used it before?
21. Can you share any before-and-after scenarios that demonstrate the impact of our product/service?
22. How would you rate the value for money of our product/service?
23. Have you encountered any issues with our product/service, and how were they resolved?
24. How has our product/service differentiated itself from similar offerings in the market?
25. Can you speak to the reliability and performance of our product/service?
26. What other solutions did you consider before choosing our product/service?
27. How has our product/service helped you stay competitive in your industry?
28. Can you describe the onboarding process and initial learning curve for our product/service?
29. How often do you use our product/service, and in what capacity?
30. Have you noticed any specific improvements in collaboration or communication since using our product/service?
31. What role did our product/service play in achieving your business goals?
32. How has our product/service adapted to your changing needs over time?
33. Can you share any specific features or functionalities you would like to see improved or added?
34. How has our product/service integrated into your existing tools or systems?
35. Have you received positive feedback from your own clients or customers as a result of using our product/service?
36. How has our product/service simplified complex processes for you or your team?
37. Can you share any metrics or data that demonstrate the impact of our product/service on your business?
38. What is the single biggest benefit you’ve experienced from using our product/service?
39. How has our product/service positively influenced your decision-making processes?
40. In what ways has our product/service helped you adapt to industry trends or changes?
41. How has our product/service enhanced the overall user experience for your clients or customers?
42. Can you provide examples of specific problems or pain points our product/service has addressed for you?
43. How has our product/service contributed to a positive company culture or work environment?
44. Can you share any memorable or standout moments related to your use of our product/service?
45. How has our product/service supported your long-term business strategy?
46. Can you describe the level of customization or personalization our product/service offers?
47. How satisfied are you with the ongoing updates and improvements to our product/service?
48. How has our product/service adapted to changes in your industry or market conditions?
49. What would you say to someone who is considering using our product/service for the first time?
50. Is there anything else you would like to add about your experience with our product/service?

Feel free to tailor these questions to fit the specific context and nature of your product or service.